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I have read and agree to the
terms & conditions
I have read and agree to the
privacy policy
We s committed to protecting the privacy and security of your personal data. This policy informs you how we look after your personal data when you visit our gym, use the ClubRight Member App, or visit our website. It also tells you about your privacy rights under the UK GDPR and the Irish Data Protection Act 2018. 2. The Data We Collect We collect, use, and store different kinds of personal data about you: Identity & Contact Data: Name, date of birth, email address, and telephone number. Financial Data: Bank account and payment card details (processed securely via our partners, Stripe or GoCardless). Health Data (Special Category): Information provided in your PAR-Q (Physical Activity Readiness Questionnaire). Usage Data: Information about how you use our gym, classes, and the ClubRight app. 3. How Your Data is Collected We use different methods to collect data from and about you: Direct Interaction: When you sign up via the ClubRight portal, fill in forms, or correspond with us. Automated Technologies: As you interact with the ClubRight app, we may collect technical data about your equipment and browsing actions. 4. How We Use Your Personal Data We will only use your personal data when the law allows us to. Most commonly, we use it in the following circumstances: Performance of a Contract: To register you as a new member and manage your subscriptions. Legal Obligation: To comply with health and safety laws. Legitimate Interests: To keep you informed about club news and to improve our services. Consent: For marketing communications (which you can opt-out of at any time via the ClubRight App). 5. Data Sharing & Third Parties Your data is processed through ClubRight, our gym management software provider. ClubRight acts as a Data Processor. They host your data on secure servers and do not use your data for their own purposes. We may share data with payment providers (Stripe/GoCardless) and professional advisers (insurers/legal). We do not sell your personal data to third parties. 6. International Transfers Your data is primarily stored within the UK or the European Economic Area (EEA). If any data is transferred outside these areas (e.g., via a software plugin), we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards are in place. 7. Data Security We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your health data is restricted to authorized staff members only. 8. Data Retention We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically 6 years after membership ends for financial/tax purposes). 9. Your Legal Rights Under certain circumstances, you have rights under data protection laws, including: Request access to your personal data. Request correction of your personal data. Request erasure of your personal data ("Right to be forgotten"). Object to processing of your personal data. Request restriction of processing. To exercise these rights, please contact us at [Insert Email Address]. 10. Complaints You have the right to make a complaint at any time to the relevant supervisory authority: UK: Information Commissioner’s Office (ICO) – www.ico.org.uk Ireland: Data Protection Commission (DPC) – www.dataprotection.ie
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